Security Center

We’re here to help you keep your personal information safe and secure.

Security Center

At Insight Credit Union, the security of member information is a priority. Every day, unscrupulous individuals are busy developing new scams targeting the unsuspecting public and one of the best ways to avoid fraud is to become an educated consumer. Our Security Center offers a variety of valuable materials regarding information security. Be sure to check back often as content is updated regularly.

Cybersecurity Tips

Serious threats to personal data are at an all-time high. Now more than ever, we all need to remain diligent in protecting ourselves from hackers and privacy breaches. Scammers of all sorts bombard us through pop-ups, viruses, emails, phone calls, text messages and even the businesses we visit every day.

Here are some steps you can take to protect yourself.

Use strong passwords – and keep them secret!

  • Avoid dictionary words, common phrases, and personal information when creating passwords.
  • When using apps on your mobile device, use a different, secure password for them different from the one you use for your phone’s device lock.

Regularly monitor your accounts.

  • This not only includes your bank account, but all accounts like email, social media, delivery services, shopping, etc., that way you can spot and report fraud right away.

Verify who you are communicating with.

  • If someone contacts you via email, text message, phone call or even through social media and claims to work for your financial institution, creditor, or any company you've done business with, contact the company directly to be sure the person is actually a representative.
  • Remember, clicking unknown links can place your devices at risk. This includes strange friend requests, messages, and even innocent-looking videos.

Check your privacy settings.

  • When using social networks, use the privacy settings to regulate what you share and protect your personal information.

Always use a secure internet connection.

  • Websites using SSL (Secure Socket Layer encryption) always show a web address that starts with “https://” which indicates that you are on a secure site.
  • Never visit unfamiliar websites and beware of look-a-like links (especially in emails and text messages). These links will have a similar spelling or will end in .net versus .com and  could be an infected link just waiting to attack your computer.

Use other resources to stay safe.

  • Choose top rated antivirus or anti-malware software to protect devices. Malware is software or viruses designed to damage or disable computers or systems
  • Laptop owners can also install software to ensure the laptop can be tracked if stolen or remotely accessed to erase files or transfer files securely.

Scammers are always looking for new ways to con people out of their money. Do your part to protect yourself, stay alert and keep up on prevalent scams.


10 Things We’ll Never Ask You

Here at Insight, we are continuously working to make sure you are protected and informed. Please be aware that we will never ask for certain information via the phone or email. Take a look at the list below to find the 10 things your bank will NEVER do.

We will never call or text you and ask for:

  • Your full account number
  • Your full social security number
  • Your full debit or credit card number
  • Your CVV number or PIN
  • You to perform a test transaction
  • You to text or email personal or banking information

We will never:

  • Ask you to authorize a transfer of funds to another account.
  • Ask you for your online banking password or security questions.
  • Provide banking services through a mobile app other than our official app.
  • Close your account for refusal to give the above information.

One of the most important things you can do is trust your instincts. If something feels wrong, please call us. We’re always happy to take the time to make sure you are protected. Because you matter, and we’re better together.


Additional Security Resources

Your Complete Guide to Secure Mobile Banking

5 Ways to Keep Your Credit Safe

Recovering After a Financial Disaster