Important Alert

External Transfer Service Ending

Notice of Discontinued External Transfer Service

Our external transfer partner has decided to discontinue the service. As a result, external transfers will no longer be available as of November 15, 2023.

What you need to know:

  • The external transfers feature will no longer be available in Bill Pay.
  • You will no longer be able to transfer funds to or from external accounts using the transfers feature.
  • External transfers created on November 14, until 6pm ET will be processed. No new transactions will be processed after 6pm ET on November 14, 2023.
  • We recommend canceling recurring or future-dated transfers that are scheduled for delivery after November 14, 2023. No recurring or future-dated transfers will be processed after November 14.
  • Transfers initiated before 6pm ET on November 14 will be processed.
  • Although you will no longer have access to external transfers, you may review your external transfers activity in your statement.

We apologize for the inconvenience this may cause and want you to know that other options are available to you. Update your direct deposit information to include an Insight account. Our routing # 263181229 can always be found in the footer of our website. Zelle® is also a fast, safe and easy way to send and receive money with friends, family and others you know and trust.

How to start using Zelle®

  1. Enroll or log in to Bill Pay
  2. Select "Send Money with Zelle®"
  3. Accept Terms and Conditions
  4. Select your U.S. mobile number or email address and deposit account.

Visit our Zelle® page for more information and answers to frequently asked questions.


U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. To send or receive money with small business, both parties must be enrolled with Zelle directly through their financial institution's online or mobile banking experience.

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Copyright © 2023 Insight Credit Union. All rights reserved. Terms and conditions apply. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.