Important Alert

Update for iPhone Mobile Banking App Users

Important Update for iPhone Mobile Banking App Users

The latest version of our iPhone Mobile Banking app is now available in the App Store. The updated app is now compatible with Apple’s latest operating system, iOS 14.5.

If you are an iPhone user, please be sure you are using the latest version of our iPhone Mobile Banking app on your device. The following steps may be taken to update to the latest app version, or you can simply click the link below.

  1. Open the App Store on your iPhone
  2. Search Insight Credit Union
  3. Tap Update
  4. Log in and enjoy using the updated iPhone Mobile Banking app!

Once you update to the latest app version, it is safe to download and install iOS 14.5 when it is available.

Please see answers to frequently ask questions below. If you have additional questions, please contact us at 407.426.6000 or toll-free 888.843.8328.


iOS 14.5 Release - Frequently Asked Questions

If I have automatic app downloads turned on, what do I do?

You do not need to do anything! Your app should be up to date, and it is safe to download and install iOS 14.5 when it is available.

How do I check the app’s version in the App Store?

Open the App Store on your iPhone > Search Insight Credit Union > Tap on our mobile app > Scroll down to “What’s New”. You can also check by logging into our mobile app and tapping the More menu.

If I disabled automatic iOS updates, how do I turn them back on?

Go to Settings > General > Software Update > Automatic Updates, then turn on Download and Install iOS Updates.

How will I know when to update my iPhone to iOS 14.5?

After updating your Mobile Banking app to Version 20.2.80 or higher, you can download and install iOS 14.5 when it is available.

In the App Store, it says “Open” instead of “Update” next to the app. What should I do?

Your app should be up to date! You can check the app’s version by logging in and tapping the More menu. If your app is Version 20.2.80 or higher, you can continue to use Mobile Banking and download and install iOS 14.5 when it is available.

When will iOS 14.5 become available to download?

Apple has not yet announced a specific date, but likely sometime in March or April of this year.

I do not have an iPhone. Does this affect me?

No. This only affects iPhones.

I do not yet have the Mobile Banking app. How do I download it?

Getting our Mobile Banking app is easy! Follow these simple steps to get started today!