Contact Us

We make it easy – online, by phone, by mail or in person.    

Contact Us

You've got a busy life. We've got a lot of ways you can stay in touch. After all, it's your money, keep it insight.

Access your accounts online - anytime, anywhere through Insight Online.

  • Transfer money between accounts
  • Pay bills through Bill Pay
  • View transactions
  • And much more!

Our Mobile Banking App is available on the App Store and Google Play. Use your Android phone or iPhone, iPod Touch, iPad or tablet to securely manage your accounts, make deposits, pay bills and more. Use the Instance Balance feature to view account balances and the last few transactions without even logging in!

You also have a number of options to contact us during normal business hours.

By video:

Video Banking allows you to live video chat with an Insight Representative from wherever you are. It's safe, secure and easy to use.

Monday - Thursday 9am - 5pm
Friday 9am - 6pm
Saturday 9am - Noon

Try Video Banking Today

By phone:

Monday - Friday 8am - 6pm
Saturday 9am - Noon

407.426.6000 or Toll-Free 888.843.8328

By email:

Contact a Financial Services Representative at Please do not send personal account information via the email address above.

By mail:

P.O. Box 4900
Orlando, FL 32802-4900

Or visit any of our branches or ATMs.

Lost or Stolen Debit Card

Toll-Free 888.843.8328

To dispute charges to your debit card, please call toll-free 888.843.8328 and select Option 2.

Lost or Stolen Credit Card

Toll-Free 844.630.3730

Please mail Visa® Platinum credit card payments to:

Insight Credit Union
P.O. Box 2711
Omaha, NE 68103-2711

Need to update your Insurance information?

To update your Insurance information, please contact our Insurance Department by:

Insight Credit Union
P.O. Box 692397
San Antonio, TX 78269

Fax: 1-866-927-8315


Phone: 1-866-626-4267

Media Inquiries

For media inquiries, please email with your contact information, including name, publication and phone number, as well as your deadline. Thank you.