Our Video Banking technology allows you to live video chat with an Insight Representative from wherever you are – home, the office, or on-the-go! It’s like using Facetime, Zoom or any other video conference-style platform you've grown to know. Video Banking is safe, secure, and easy to use.
So whether you are already a member or looking to join the credit union, Video Banking is another convenient way to connect with us. Video Banking is available Monday through Thursday 9am to 5pm and Friday 9am to 6pm. Give it a try today!
Starting a Video Banking session from your desktop, laptop or tablet is easy. Click here to begin now or use the Video Banking button. Video Banking is also available in Insight Online and our Mobile Banking app. Click on Live Video Chat to connect with an Insight Representative during Video Banking Hours.
Members who have tried Video Banking are saying great things about their experience. Read the reviews.
Get answers to Video Banking frequently asked questions. Video Banking FAQs (PDF)
*Access to, and use of, Video Banking is free. There may, however, be a charge for specific services ordered such as stop-payments, etc. Please refer to the usage agreement or list of standard Insight Credit Union service charges for details. To use Video Banking, you must accept both video and audio capabilities on your device.