Video Banking

Secure, face-to-face banking from wherever you are.

Video Banking

Video BankingOur Video Banking technology allows you to live video chat with an Insight Representative from wherever you are – home, the office, or on-the-go! It’s like using Facetime, Zoom or any other video conference-style platform you've grown to know. Video Banking is safe, secure, and easy to use.

You can use Video Banking to:

  • Become a New Member
  • Open a New Checking or Savings Account
  • Apply for a Consumer Loan
  • Open a Certificate (CD)
  • Get Online and Mobile Banking Assistance
  • Place a Stop Payment*
  • Add or Remove Joint Owners
  • Change Your Address
  • Order a New Debit Card
  • And More

So whether you are already a member or looking to join the credit union, Video Banking is another convenient way to connect with us. Video Banking is available Monday through Thursday 9am to 5pm, Friday 9am to 6pm and Saturday 9am to noon. Give it a try today!

Launching Video Banking

Starting a Video Banking session from your desktop, laptop or tablet is easy. Click here to begin now or use the Video Banking button. Video Banking is also available in Insight Online and our Mobile Banking app. Click on Live Video Chat to connect with an Insight Representative during Video Banking Hours.

Additional Video Banking Resources

Members who have tried Video Banking are saying great things about their experience. Read the reviews.

Get answers to Video Banking frequently asked questions. Video Banking FAQs (PDF)

*Access to, and use of, Video Banking is free. There may, however, be a charge for specific services ordered such as stop-payments, etc. Please refer to the usage agreement or list of standard Insight Credit Union service charges for details. To use Video Banking, you must accept both video and audio capabilities on your device.